Our Trusted providers deliver 7 days a week to the location of your choice (home, Airbnb, station, airport...).

Simply enter the delivery address on the payment page.

Your Trusted provider will contact you within 24 hours of your reservation to arrange a delivery date.

Generally ranging from €10 to €30, delivery charges include delivery AND collection.

They are calculated when you enter your delivery address on the payment page.

Yes, all you have to do is check the "Free Collection from Provider's Location" box at the top of this page".

Your Trusted Provider will contact you within 24 hours to arrange a pick-up appointment.

If your Trusted provider is unable to meet your request, we will refund your order in full.

In all cases, you will be notified within 24 hours and our customer service department will do everything in its power to find you an alternative solution.

If your request is urgent or if you wish to provide us with information (times, etc.) before booking, click on the"Contact the provider" button at the top of this page.

You can cancel your order up to 48 hours before the start of your rental period.

In this case, you will receive a 100% refund of your order, with the exception of the platform fee.

All orders must be paid for by credit card on the website, at the time of booking.